Maccura has always been recognized by our customers due to the excellent after-sales service quality.

Think for customers, do what customers need.

Do our best to let customers rest assured, pay attention to keep customers away from worry.

In order to ensure the fast service, Maccura invested a lot of manpower and material resources, constantly improve the allocation of resources and internal management, set up spare parts warehouse and stationing engineers in various places.

Maccura stipulates and implements strict after-sales service process, to ensure the accuracy of service; emphasises on staff training and upgrading to ensure professional service standards; arranges engineers to carry out irregular centralized training and technical exchange, and re-qualify them every year; takes all-round supervision of service quality to ensure the high quality of after-sales service.

Maccura with 'total solution for medical laboratory' provides customers with value-added services that optimize quality, reduce cost and improve efficiency through high-quality products. With accurate big data analysis ability and advanced quality management system, we provide management process optimization solutions to reduce product loss and expiration waste, and help customers manage costs scientifically.